Quote van de dag

Seth Godin is goed in de oneliners, dus weer een mooie quote van zijn blog:

"When there is both pain and pleasure associated with your service, work extremely hard to separate them by time and geography.

Disney charges a fortune for the theme park, but they do it a week before you get there, or at a booth far far away from the rides. By the time you get to the rides, you're over it. The pain isn't associated with the fun part."


[ Bron ]